Everyone is forgetting to virtualize the most important element within the IT environment – the humans. Virtualization through cloud, software defined networking (SDN), and software defined data centers (SDDC) is the latest craze with internet architectures. IT organizations are moving away from proprietary hardware towards common off the shelf (COTS) platforms that can perform a variety of tasks.
The hardware and software have been virtualized, but the “humanware” is racing to catch up to support the capabilities of the virtual infrastructures. Manually manipulating the virtual networks with manual processes is not efficient. Organizations lose much of the benefits of these virtualized application delivery architectures when human-driven manual processes are still used to support them.