Over the past four years, communications service providers (CSPs) have taken measurable strides to migrate network functions and applications to the cloud. And while we are not there yet, it’s clear that the cloud will drive the future of service innovation. However, in my view, the very definition of service innovation is also extended in the cloud environment.
A prime example in my mind is the expansion of managed services to a cloud managed services model which drives profound business and technical change. While this cloud managed services model continues to be defined in real time, it’s readily apparent that cloud-based managed security services will play a prominent role.