Like the old words of wisdom “______ happens” (or simply, incidents occur), this is a fact of life. There are troubles you know you’re going to get into and others which you can’t anticipate. However, you can be prepared for each of them. And it is worth doing so, because when incidents occur we go through several psychological phases that affect our decision-making and ability to cope.

Let’s discuss a few angles that will help you get a notion of whether you need a cyber-security Emergency Response (ER) plan or not, or evaluate the one you already have in place. We will cover the Incident, the Response and the Team.