After lots of good BBQ and craft beer in Austin last week, I’ve had a chance to reflect on what I saw at the Openstack conference. If we weren’t already convinced that carriers are determined to break vendor lock-in and deploy Openstack and NFV—no matter what the challenges— we should be now.
One challenge all business leaders have in common is the expectation to customize products and services for their largest customers. Reflecting on several collaborative designs with my most demanding customers, I recognized a benefit in the process that was not obvious from the beginning — mutually beneficial relationships have gone beyond good support and competitive pricing. Providing extensibility of solutions allowing customers to differentiate services has become necessary as framework consolidation and service velocity increases.