While analyzing frame-by-frame page loads of the top 100 retail websites (for our most recent State of the Union for ecommerce web performance), I discovered that a surprising number of sites were making the same three design/usability mistakes over and over. These mistakes had a huge impact on how the pages rendered, and ultimately on the end user experience.
It wouldn't be January without a crop of predictions for the new year, would it? I wouldn't call these predictions, exactly. I'm not a prophet. No crystal ball here. I'm just looking at trends, and perhaps applying a little hopeful thinking. 🙂
If pages aren’t fast, everything suffers. Even seemingly minor page delays have a significant effect on brand perception. In this post for the fifth annual Performance Calendar, I shared some of the findings from Radware's latest research into performance and brand perception.
Mobile users are significantly affected by slow performance. In this pioneering neuroscientific study, we found that a 500ms connection speed delay resulted in up to a 26% increase in peak frustration and up to an 8% decrease in engagement.
In just a couple of short years, m.sites have gone from must-have to must-not-have. Here's a short history of the m.site and why, if you haven't ditched yours already, you should make retiring it a priority in 2014.
This week at Radware, we've released our annual mobile performance report, the 2013 State of the Union for Mobile Ecommerce Performance. Every year, we study the performance of top online retailers to see how they measure up against user expectations. Today I want to share a poster version of the infographics we created to accompany the report.